Develop and implement Standard Operating Procedures (SOPs) for outsourcing operational activities.

⁠Monitor daily operations and handle on-site issues, ensuring all deployed staff are present and performing according to schedule.

⁠Coordinate with internal teams and clients to ensure smooth service delivery and client satisfaction.

⁠Understand and manage financial and administrative processes related to outsourcing operations.

⁠Bachelor’s degree in Human Resource Management or Psychology is preferred.

Have experience as a Project Head or in a similar role within the outsourcing industry.

⁠Hardworking, responsive, proactive, communicative, and able to work well under pressure.

⁠Good communication skills in English (spoken).